Nuove Digital Media Solutions (Nuove DMS)
Effective Date: August 2026 (Supersedes all previous policies from legacy brands including DS Design, Snake Services, and Bacchus Digital Solutions).
Nuove Digital Media Solutions (“Nuove DMS”) is committed to ensuring that your privacy is securely protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in strict accordance with this privacy statement.
Nuove DMS may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. We process all personal data in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. What We Collect
We may collect and process the following information through our contact forms, service agreements, or website interactions:
- Contact Information: Your full name, business name, email address, physical address, and telephone number.
- Project Specifications: Technical preferences, design assets, text copies, or files submitted to us to complete your requested services (such as web hosting configurations, custom garment printing, graphic layouts, or document optimization).
- Digital Identity Data: IP addresses, cookies, and website usage data collected via analytics and marketing tracking networks.
2. What We Do with the Information We Gather
We require this information to understand your creative or operational needs and provide you with an elite level of service, specifically for the following reasons:
- Service Delivery: To verify project details, configure secure hosting platforms, process printing production, and deliver digital media files assets seamlessly.
- Internal Record Keeping: To manage client accounts, process invoices, track budget structures, and maintain business compliance.
- Proactive Account Security: To execute required security verification, check data layouts, and ensure technical safety across our managed web systems.
- Marketing Communication: We may periodically send promotional emails about new design services, web upgrades, seasonal occasion card templates, or special service bundles using the email address you have provided.
3. Data Security
We are fully committed to ensuring that your personal and corporate information is entirely secure. In order to prevent unauthorized access, data loss, or disclosure, we have put in place robust physical, electronic, and managerial procedures to safeguard and secure all information we collect online. All project data is stored across enterprise-grade, secure digital infrastructure.
4. Controlling Your Personal Information
You may choose to restrict the collection, storage, or use of your personal information in the following ways:
- Marketing Opt-Out: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us directly at support@nuovedigitalmedia.com.
- Right to Erasure (Account Closure): If you choose to terminate your services or hosting accounts with Nuove DMS for any reason, you may formally request that we permanently delete or destroy the personal information we hold regarding your profile.
- Third-Party Clause: We will never sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are legally required by law to do so.
5. Accessing and Correcting Your Information
- Subject Access Requests (SAR): Under the UK GDPR, you have the right to request full details of the personal information that we hold about you. In line with modern regulations, this service is provided entirely free of charge. If you would like a copy of the information held on you, please reach out via our contact page.
- Data Corrections: If you believe that any information we are holding on you is incorrect, outdated, or incomplete, please contact us as soon as possible. We will promptly review and correct any information found to be inaccurate.
6. Marketing, Cookies & Remarketing
This website utilizes Google marketing and remarketing services (including Google AdWords) to responsibly advertise on third-party websites to previous visitors of our site. This could be in the form of an advertisement on a Google search results page or a site within the Google Display Network targeting individuals who did not complete an inquiry form.
Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Nuove DMS website. Any data collected is used strictly in accordance with our own privacy policy and Google’s privacy standards. You can completely customize your ad settings or opt out of interest-based advertising permanently using the Google Ad Preferences page or your browser’s local cookie controls.
7. Links to Other Websites
Our website may contain links to other digital platforms or external tools of interest. However, once you have used these links to leave our site, please note that we do not have any operational control over that external platform. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting external sites. Such sites are not governed by this privacy statement; you should always exercise caution and review the privacy policy applicable to the specific website in question.